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“When we formed SwitchGear several years ago we were
committed to delivering a WOW experience for our clients.
It’s the only way to build a sustainable consulting
practice: deliver value well above our fees, ensure our
clients win inside their organizations, and go for 180°
Results™!
So far it’s working so we’re sticking to that simple
philosophy!
Afshan, Bruce, and Winston
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About Bruce Simpson
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Bruce has many years helping Call Centres
improve their operations and drive revenue. Working
in Call Centres before the ubiquity of voicemail and email, his talent in sales combined with a disciplined
bottom line approach makes him one of our industry’s key advisors.
He is also a handyman at the cottage, sings with passion and romps
with his kids. more >> |
About Winston Siegel
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Winston has been advising high-growth service
businesses for many years and is typically engaged
to work with management to drive marketing and
process innovation, and strengthen the leadership
team. A skillful facilitator, he helps his clients
focus on priorities, improve their decision making
and find common sense solutions to complex problems.
He once had aspirations for comedy but now scuba
dives instead. more >> |
About Afshan Kinder
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Afshan joined SwitchGear after 18 years of senior executive experience in a variety of sectors including airline, direct marketing, telecommunications and e-commerce. With both a creative streak and a competitive streak, Afshan balances life with interior decorating, painting with her kids, and playing a mean game of squash. more >> |
About Laura Soleto
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When Laura joined us she brought with her a terrific concoction of experience in Inside Sales, Training Design, Project Management and Call centre operations, all of which gets used to full advantage for our clients. Laura is SwitchGearÂ’s Instructional Designer and a fan favourite running a workshop. An avowed accessories junkie she prefers shopping to sleeping, is working on her Culinary Arts degree (her husband likes that!), and fancies herself an interior designer. more >> |
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